Terms of Service

Effective Date: April 1, 2026  |  Last Updated: April 1, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), the operator of the website located at pizzasranchs.rest (the "Website") and provider of the food and restaurant services described herein.

By accessing the Website, creating an account, placing a food order, subscribing to any service, or otherwise interacting with our digital or physical service offerings, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy, which is incorporated herein by reference.

If you are accessing or using our services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and the term "you" shall refer to both you and the entity you represent.

These Terms apply to all visitors, users, customers, and others who access or use our Website, place online or in-person orders, or participate in any loyalty program, promotional campaign, or other service offered by Pizza Ranch.

You must be at least 13 years of age to use our Website. If you are under the age of 18, you represent that you have obtained parental or guardian consent to use our services and enter into this Agreement. We do not knowingly collect personal information from children under 13 without verifiable parental consent, in accordance with the Children's Online Privacy Protection Act (COPPA).

2. Description of Services

Pizza Ranch is a food service business operating in the United States that provides the following products and services to its customers:

• Restaurant Dining: On-site dining experiences at our physical restaurant location(s), including dine-in service, buffet-style dining, and catering arrangements.
• Online Ordering: The ability for customers to browse our menu, customize food items, and place orders for pickup or delivery through our Website at pizzasranchs.rest.
• Food Delivery: Delivery of food and beverages to designated addresses within our service areas, either through our own delivery personnel or through third-party delivery platform partnerships.
• Catering Services: Custom catering solutions for events, gatherings, corporate functions, and private parties, subject to availability and advance scheduling requirements.
• Loyalty and Rewards Programs: Customer loyalty programs that allow eligible customers to earn points, rewards, or discounts on qualifying purchases, subject to separate program terms.
• Promotional Offers and Coupons: Digital and physical promotional offers, discount codes, and limited-time deals available through our Website, email communications, or partner platforms.
• Informational Content: Menu information, nutritional data, company news, and other content published on the Website for informational purposes.

We reserve the right to modify, expand, discontinue, or restrict any aspect of our services at any time, with or without notice to users. The availability of specific menu items, delivery zones, hours of operation, and service offerings may vary by location and may change without prior notice.

3. User Obligations and Prohibited Activities

3.1 General User Obligations

As a user of our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account, placing orders, or communicating with our team.
• Maintain the confidentiality of your account credentials and immediately notify us of any unauthorized access or use of your account at [email protected].
• Use the Website and our services only for lawful purposes and in a manner consistent with these Terms.
• Comply with all applicable federal, state, and local laws, regulations, and ordinances when using our services.
• Ensure that any delivery address or personal information you provide is accurate and up-to-date to facilitate successful order fulfillment.
• Promptly pay all amounts owed for orders placed through our Website or at our physical locations.
• Treat our staff, delivery drivers, and other customers with respect and courtesy.

3.2 Prohibited Activities

You expressly agree that you will NOT engage in any of the following prohibited activities in connection with our Website or services:

• Fraudulent Orders: Placing orders with no intention to pay, providing false credit card or payment information, or engaging in any form of payment fraud or chargeback abuse.
• Account Misuse: Creating multiple accounts to abuse promotional offers, loyalty programs, or discount codes; impersonating another person or entity; or providing false identity information.
• Technical Interference: Attempting to hack, disrupt, overload, or otherwise interfere with the Website or its underlying infrastructure, including through denial-of-service attacks, malware, viruses, or other harmful code.
• Unauthorized Access: Attempting to gain unauthorized access to any portion of the Website, our servers, databases, or systems, or to accounts belonging to other users.
• Scraping and Data Mining: Using automated bots, scrapers, crawlers, or similar tools to extract data, content, or information from our Website without our express written permission.
• Intellectual Property Violations: Copying, reproducing, distributing, or creating derivative works from our content, logos, trademarks, or proprietary materials without authorization.
• Spam and Unsolicited Communications: Using our platform to send unsolicited commercial messages, spam, or any communications that violate the CAN-SPAM Act or other applicable laws.
• Defamatory or Harmful Content: Submitting false, defamatory, harassing, threatening, or otherwise harmful reviews, comments, or communications through our Website or social media channels.
• Abuse of Refund or Return Policies: Making fraudulent refund claims, repeatedly claiming non-delivery of orders that were in fact delivered, or otherwise abusing our customer service processes.
• Commercial Resale: Purchasing our food products for the purpose of unauthorized commercial resale without our prior written consent.
• Violation of Any Law: Using our services in connection with any illegal activity, including but not limited to money laundering, fraud, or any violation of federal or state law.

Violation of any of the above prohibitions may result in immediate termination of your account, cancellation of pending orders, referral to law enforcement authorities, and/or civil legal action seeking damages and injunctive relief.

4. Intellectual Property Rights

All content, materials, and intellectual property published on or available through pizzasranchs.rest are the exclusive property of Pizza Ranch or its licensors, and are protected under applicable United States intellectual property laws, including but not limited to the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and related federal and state intellectual property statutes.

The following are protected intellectual property of Pizza Ranch:

• The Pizza Ranch name, logo, trade dress, and all related trademarks, service marks, and trade names.
• All Website design, layout, graphics, images, photographs, illustrations, and visual elements.
• All written content, including menu descriptions, promotional text, blog posts, and marketing materials.
• All software, code, applications, and digital tools used to operate the Website and online ordering system.
• All recipes, food concepts, branding elements, and proprietary business methods.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for the purpose of placing orders and engaging with our services as a legitimate customer. This license does not permit you to:

• Reproduce, copy, or distribute any Website content for commercial purposes.
• Modify or create derivative works based on our content or intellectual property.
• Remove or alter any copyright, trademark, or proprietary rights notices.
• Frame or embed our Website content on any third-party website without express written permission.

Any unauthorized use of our intellectual property will constitute an infringement of our rights and may subject you to legal liability under applicable law. If you believe that content on our Website infringes upon your copyright, please contact us at [email protected] to submit a DMCA takedown notice in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512).

5. Payment Terms

By placing an order through our Website or at our physical location, you agree to pay all charges associated with your order, including the cost of food items, applicable taxes, delivery fees, service charges, and any other fees disclosed at the time of purchase.

5.1 Accepted Payment Methods

We accept the following forms of payment, subject to availability:

• Major credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards with major network logos
• Digital wallets and payment services (as made available on the Website)
• Cash payments at physical locations
• Gift cards and promotional credits issued by Pizza Ranch

5.2 Pricing and Taxes

All prices displayed on our Website are in United States Dollars (USD) and are subject to applicable federal, state, and local sales taxes. Prices are subject to change without notice. Any applicable taxes will be calculated and displayed during the checkout process prior to order confirmation. You are responsible for all taxes applicable to your purchase under the laws of your jurisdiction.

5.3 Order Confirmation and Cancellations

Once an order is placed and confirmed, it enters our preparation queue. Cancellations may only be processed within a limited window before food preparation begins. Once food preparation has commenced, we may not be able to issue a full refund. Refunds, if applicable, will be issued to the original payment method within a commercially reasonable timeframe, typically 5–10 business days, depending on your financial institution.

5.4 Disputed Charges

If you believe you have been incorrectly charged for an order, please contact us immediately at [email protected] before initiating a chargeback with your financial institution. Fraudulent or abusive chargebacks may result in account suspension, referral to collections, or legal action.

6. Disclaimers — "As-Is" Basis

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Implied Warranties of Merchantability and Fitness for a Particular Purpose: We do not warrant that our food products, services, or Website will meet your specific requirements or expectations.
• Accuracy and Completeness: While we strive to maintain accurate menu information, pricing, and nutritional data, we do not warrant that such information is always current, complete, or free from errors.
• Uninterrupted Service: We do not guarantee that the Website will be available at all times, free from technical errors, or uninterrupted. We may suspend or discontinue access to the Website at any time for maintenance, upgrades, or other reasons.
• Third-Party Content and Links: Our Website may contain links to third-party websites or platforms. We disclaim all responsibility for the content, accuracy, privacy practices, and availability of such third-party sites.
• Allergen Information: Nutritional and allergen information provided on our Website is intended as a general guide only. We cannot guarantee the complete absence of allergens in any of our food products due to the possibility of cross-contact in our kitchen environments. Customers with severe food allergies should consult directly with our staff before ordering.

Some jurisdictions do not allow the exclusion of certain implied warranties, so some of the above exclusions may not apply to you. In such cases, our warranties are limited to the minimum extent permitted by applicable law.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, OR AFFILIATES BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
• DAMAGES ARISING FROM YOUR INABILITY TO ACCESS OR USE OUR WEBSITE OR SERVICES;
• DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR ACCOUNT OR PERSONAL INFORMATION;
• DAMAGES ARISING FROM ANY THIRD-PARTY CONDUCT OR CONTENT;
• ANY OTHER DAMAGES OR LOSSES ARISING FROM YOUR USE OF, OR INABILITY TO USE, OUR SERVICES.

IN ANY CASE, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO PIZZA RANCH IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

This limitation of liability applies regardless of the legal theory under which the claim is brought, whether in contract, tort, negligence, strict liability, or otherwise, and even if Pizza Ranch has been advised of the possibility of such damages.

Some states do not allow the limitation of liability for certain types of damages. If the laws of your state do not permit such limitations, portions of this section may not apply to you, and liability will be limited to the minimum extent required by applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

• Your use or misuse of our Website or services;
• Your violation of these Terms of Service or any applicable law or regulation;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or proprietary rights;
• Any content or information you submit, post, or transmit through our Website;
• Your fraudulent or unauthorized conduct in connection with placing orders, making payments, or claiming refunds;
• Any dispute between you and any third party arising in connection with your use of our services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with our defense of such claim. You may not settle any claim without our prior written consent.

9. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Ranch is registered and operating, without regard to its conflict of law principles.

For matters involving consumer protection, the following federal laws may apply:

• The Federal Trade Commission Act (15 U.S.C. § 45) — governing unfair or deceptive acts and practices in commerce.
• The Electronic Communications Privacy Act — governing electronic communications and data interception.
• The Computer Fraud and Abuse Act (18 U.S.C. § 1030) — governing unauthorized access to computer systems.
• The CAN-SPAM Act (15 U.S.C. § 7701 et seq.) — governing commercial electronic mail messages.
• The Americans with Disabilities Act (ADA) — to the extent applicable to our Website's digital accessibility obligations.

Subject to the arbitration provisions below, you agree that any legal action or proceeding arising out of or relating to these Terms or your use of our services shall be brought exclusively in the federal or state courts of competent jurisdiction located within the United States, in the judicial district where Pizza Ranch maintains its principal place of business. You hereby consent to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact Pizza Ranch at [email protected] and attempt to resolve the dispute informally. We will make good-faith efforts to resolve any dispute within thirty (30) calendar days of receiving your written notice describing the nature and basis of the dispute and the relief sought. If the dispute is not resolved within that period, either party may proceed to arbitration as described below.

10.2 Binding Arbitration

EXCEPT FOR CLAIMS THAT QUALIFY FOR SMALL CLAIMS COURT, ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE BREACH THEREOF, OR YOUR USE OF OUR SERVICES SHALL BE RESOLVED EXCLUSIVELY BY FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT.

Arbitration shall be conducted by a nationally recognized arbitration organization under its then-current rules, such as the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in the United States, and the arbitrator's decision shall be final and binding. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

The arbitrator shall have the authority to grant any relief that would be available in court, including injunctive relief, subject to these Terms. The arbitration proceedings, including all documents and evidence submitted, shall be kept confidential by both parties.

10.3 Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

10.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek emergency or temporary injunctive relief from a court of competent jurisdiction in order to prevent irreparable harm pending the outcome of arbitration. Additionally, claims filed in small claims court are excluded from mandatory arbitration, provided they remain within the jurisdictional limits of such court.

11. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you access or use our Website or services. They are effective from the first moment you access our Website or place an order with us.

We reserve the right, in our sole discretion and without prior notice, to:

• Suspend or terminate your account or access to our Website for violation of these Terms or any applicable law;
• Refuse service to any individual or entity at our discretion;
• Cancel any pending order in the event of suspected fraud, payment failure, or violation of these Terms;
• Discontinue all or any part of our Website or services at any time.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations incurred prior to termination, including outstanding payment obligations.

Upon termination, the following sections of these Terms shall survive: Intellectual Property Rights, Limitation of Liability, Indemnification, Governing Law and Jurisdiction, Dispute Resolution, and any other provisions that by their nature should survive termination.

12. Changes to Terms of Service

Pizza Ranch reserves the right to modify, update, or revise these Terms of Service at any time, in its sole discretion. Changes will become effective upon posting the updated Terms to our Website at pizzasranchs.rest with an updated "Last Updated" date at the top of this page.

We will make reasonable efforts to notify users of material changes through one or more of the following methods:

• Posting a prominent notice on the Website homepage or during the checkout process;
• Sending an email notification to the address associated with your account;
• Displaying an in-app or on-screen notification when you next log in to your account.

Your continued use of our Website or services following the posting of any changes to these Terms shall constitute your acceptance of such changes. If you do not agree with the revised Terms, you must immediately discontinue use of our Website and services and, if applicable, close your account by contacting us at [email protected].

We encourage you to review these Terms periodically to stay informed of your rights and obligations. The most current version of these Terms will always be accessible at pizzasranchs.rest.

13. Severability

If any provision of these Terms of Service is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, unenforceable, or in conflict with any applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, such provision shall be severed from these Terms.

The invalidity or unenforceability of any particular provision shall not affect the validity, legality, or enforceability of any other provision of these Terms. The remaining provisions shall continue in full force and effect as if the invalid or unenforceable provision had never been included.

No waiver by Pizza Ranch of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or of any other term or condition. Any failure by Pizza Ranch to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

14. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies or agreements expressly incorporated herein by reference, constitute the entire agreement between you and Pizza Ranch with respect to your use of our Website and services. These Terms supersede all prior and contemporaneous understandings, agreements, representations, warranties, and communications, both written and oral, between you and Pizza Ranch regarding the subject matter hereof.

No modification of these Terms shall be binding unless made in writing and signed by an authorized representative of Pizza Ranch, except as otherwise provided in the "Changes to Terms" section above.

15. Additional Legal Notices

15.1 Force Majeure

Pizza Ranch shall not be held liable for any failure or delay in the performance of its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government orders, civil unrest, labor disputes, power outages, internet disruptions, or supply chain failures. In such events, we will make commercially reasonable efforts to minimize disruption and fulfill pending orders as soon as practicable.

15.2 Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. Pizza Ranch may freely assign or transfer these Terms, in whole or in part, to any affiliate, successor, or purchaser of our business assets, without restriction and without notice to you. Any purported assignment by you in violation of this section shall be null and void.

15.3 No Third-Party Beneficiaries

These Terms of Service are for the sole benefit of you and Pizza Ranch, and nothing herein shall create or be deemed to create any third-party beneficiary rights or remedies, except as expressly set forth herein.

15.4 Electronic Communications

By using our Website, you consent to receive communications from us electronically, including emails, push notifications, and on-screen notices. You acknowledge that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing. This consent is effective as long as you are a registered user or customer of Pizza Ranch.

16. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, your rights under these Terms, or our services in general, please do not hesitate to contact us using the information provided below. We are committed to responding to all inquiries in a timely and professional manner.